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Contact form

Contact the savings team by email

To help us answer your question effectively, please give us as much information as you can. The fields that are compulsory are marked *. If you're an existing customer, make sure your details are the same as those on your account.

Don't send us copies of statements or documents by email - we'll contact you if we require any further information.

Do not enter any credit or debit card details or your account numbers on this form as it is not secure.

Please note that we cannot respond by email with any personal account details. If you require any account details, we will respond to you in writing.

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We can only accept signed instructions by post for change of postal address or change of email address. We cannot accept these requests via email.

If you require a user name or access token, please contact our Birmingham Midshires Team on 0345 602 2828.


FSCS – protecting your money. Find out more here.

Gross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs.

AER means Annual Equivalent Rate. AER illustrates what your interest rate would be if interest was paid and compounded each year and allows you to easily compare different offers.

Tax free is the contractual rate of interest payable where interest is exempt from income tax.

For telephone line opening times, please read the information in our contact section. Calls may be monitored and recorded for security and training purposes. If you're calling from outside the UK, please dial +441902 428 311.


© Birmingham Midshires
This site is intended for UK residents unless otherwise stated.
Birmingham Midshires is a division of Bank of Scotland plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628. Registered office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland No. SC327000.
To contact the FCA Consumer helpline, please ring 0800 111 6768. Alternatively call the Money Advice Service on 0300 500 5000 or visit www.moneyadviceservice.org.uk.