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Your online security

How to stay safe online

Our online security systems work hard to stop fraud and identity theft. But it's always a good idea to be extra vigilant when you're managing your finances online.

In this area of the site we've included some information on how you can help yourself stay safe online.

Online security

Using our online account management service and answers to your common questions.

More on online security >

Watch out for fraud

With internet scams on the increase, you need to look out for those fraudulent emails.

More on fraud >

Keeping your records safe

Some of the steps you can take to safeguard your personal information.

More on keeping your records safe >

Our tips for staying safe online

If you have to use a computer in a public place take extra care

FSCS – protecting your money. Find out more here.

Gross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs.

AER means Annual Equivalent Rate. AER illustrates what your interest rate would be if interest was paid and compounded each year and allows you to easily compare different offers.

Tax free is the contractual rate of interest payable where interest is exempt from income tax.

For telephone line opening times, please read the information in our contact section. Calls may be monitored and recorded for security and training purposes. If you're calling from outside the UK, please dial +441902 428 311.


© Birmingham Midshires
This site is intended for UK residents unless otherwise stated.
Birmingham Midshires is a division of Bank of Scotland plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628. Registered office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland No. SC327000.
To contact the FCA Consumer helpline, please ring 0800 111 6768. Alternatively call the Money Advice Service on 0300 500 5000 or visit www.moneyadviceservice.org.uk.