Keeping your records safe
Making it harder for the fraudsters
You always lock your home when you leave it empty. In the same way, there are some
steps you can take to keep your online information safe.
Keep your software up to date
Make sure your antivirus software is updated regularly - that way you'll be better
prepared to combat new threats. Keep your web browser up to date as well, and set
your computer to automatically download and install new security updates.
Always log out when you've finished
Don't just close the browser window. By logging out fully you can make sure your
computer is no longer connected to an online banking server.
Don't leave your computer unattended when you're logged in, especially at your workplace
or in a public place where others may be watching you.
Be careful when using a public computer
If you're using someone else's PC or a computer in a cafe or library, don't use
it for changing your security details. You should only ever do this on your home
computer, where you know that no-one else has access.
What happens if someone steals your details?
Once you've told us that someone knows your security details, you'll not be held
responsible for any future activity on your account, so long as you've not acted
fraudulently or with gross negligence. If you don't keep your security information
secret, this may be considered grossly negligent.
Bank safe online
For more information and a step by step guide to staying safe online, visit bank safe online a website operated on behalf of the UK banking